---
title: My address isn’t pulling up.
description: Begin your booking by typing your pick up address in the Where From field. If your address is not pulling up as an option, drag and drop the pin on the map to your exact location. 
---

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3. [I need to book a ride on-demand.](https://help.ridealto.com/booking-rides-with-alto?hsLang=en#i-need-to-book-a-ride-on-demand)

# My address isn’t pulling up.

Begin your booking by typing your pick up address in the *Where From* field. If your address is not pulling up as an option, drag and drop the pin on the map to your exact location. 

- [Membership & Account Options](https://help.ridealto.com/membership-account-options?hsLang=en#main-content)

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- [Booking rides with Alto](https://help.ridealto.com/booking-rides-with-alto?hsLang=en#main-content)

    - [I need to book a ride on-demand.](https://help.ridealto.com/booking-rides-with-alto?hsLang=en#i-need-to-book-a-ride-on-demand)
    - [I need to preschedule a ride for later.](https://help.ridealto.com/booking-rides-with-alto?hsLang=en#i-need-to-preschedule-a-ride-for-later)
    - [How do I apply my promo code?](https://help.ridealto.com/booking-rides-with-alto?hsLang=en#how-do-i-apply-my-promo-code)
    - [I'm having trouble signing up.](https://help.ridealto.com/booking-rides-with-alto?hsLang=en#im-having-trouble-signing-up)
    - [My app won't let me book.](https://help.ridealto.com/booking-rides-with-alto?hsLang=en#my-app-wont-let-me-book)
    - [Why should I become a Member?](https://help.ridealto.com/booking-rides-with-alto?hsLang=en#why-should-i-become-a-member)
    - [Can I ride as a Guest?](https://help.ridealto.com/booking-rides-with-alto?hsLang=en#can-i-ride-as-a-guest)
- [App Troubleshooting](https://help.ridealto.com/app-troubleshooting?hsLang=en#main-content)

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