Help Center
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Fare and Promo Questions
I have a question about a promotion.
I have a question about my fare.
Receipts
Trip issues or feedback
I left something behind.
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Booking rides with Alto
I need to book a ride on-demand.
I need to preschedule a ride for later.
How do I apply my promo code?
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Can I ride as a Guest?
App Troubleshooting
Common App Errors
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Help Center
Trip issues or feedback
Share an issue or feedback regarding your ride.
Membership & Account Options
Manage your Alto Membership and Account
Upgrade to an Annual or Family Membership
Manage my Family Plan
Fare and Promo Questions
I have a question about a promotion.
I have a question about my fare.
Receipts
Trip issues or feedback
I left something behind.
Share an issue or feedback regarding your ride.
Booking rides with Alto
I need to book a ride on-demand.
I need to preschedule a ride for later.
How do I apply my promo code?
I'm having trouble signing up.
My app won't let me book.
Why should I become a Member?
Can I ride as a Guest?
App Troubleshooting
Common App Errors
Other
Legal and privacy
Share feedback on your trip or the Alto app
Help us create remarkable experiences. We welcome your feedback on the Alto experience.