Booking rides with Alto
Fare and Promo Questions
Trip issues or feedback
Membership & Account Options
How do I cancel my Membership?
Canceling your Membership is easy in the Alto app.
To cancel your Membership:
- Tap Profile in the bottom right corner of the app
- Tap Membership
- Scroll to the bottom and tap “Cancel Membership”
- In this same location, you can reactivate your membership at any time