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Booking rides with Alto

Booking rides with Alto

How to book on-demand or prescheduled rides using your Alto App

I need to book a ride on-demand.

How do I book a ride on-demand?

My address isn’t pulling up.

How can I track my driver’s progress?

I need to cancel my booking.

Identifying your Alto vehicle

Setting your in-car Vibe.

How to set your frequent destinations

How much does it cost to take an on-demand ride?

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I need to preschedule a ride for later.

How do I preschedule a ride?

How do I track my prescheduled ride?

I need to change the time of my prescheduled ride.

I need to cancel my prescheduled booking.

Why won’t the app let me preschedule my ride?

How much does it cost to take a prescheduled ride?

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I'm having trouble signing up.

I’m not receiving a verification code

The app won’t accept my email address

My app won't let me book.

I’m receiving a different “Error” message

I am receiving an “Account on Hold” message

Why should I become a Member?

What are the benefits of Membership?

What is the Membership fee?

How long is the free trial?

Can I ride as a Guest?

My “Book” button is grayed out.

How can I upgrade to get a ride?