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Manage your Alto Membership and Account
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Fare and Promo Questions
I have a question about a promotion.
I have a question about my fare.
Trip issues or feedback
I left something behind.
Share an issue or feedback regarding your ride.
Booking rides with Alto
I need to book a ride on-demand.
I need to preschedule a ride for later.
How do I apply my promo code?
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Why should I become a Member?
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App Troubleshooting
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Help Center
Trip issues or feedback
Membership & Account Options
Manage your Alto Membership and Account
Upgrade to an Annual or Family Membership
Manage my Family Plan
Fare and Promo Questions
I have a question about a promotion.
I have a question about my fare.
Trip issues or feedback
I left something behind.
Share an issue or feedback regarding your ride.
Booking rides with Alto
I need to book a ride on-demand.
I need to preschedule a ride for later.
How do I apply my promo code?
I'm having trouble signing up.
My app won't let me book.
Why should I become a Member?
Can I ride as a Guest?
App Troubleshooting
Common App Errors
Other
Legal and privacy
Safety
Trip issues or feedback
Report trip issues
I left something behind.
Lost Item
Share an issue or feedback regarding your ride.
Share feedback on your trip or the Alto app
Submit a trip issue
