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Booking rides with Alto
I need to book a ride on-demand.
I need to preschedule a ride for later.
How do I apply my promo code?
I'm having trouble signing up.
My app won't let me book.
Why should I become a Member?
Can I ride as a Guest?
Fare and Promo Questions
I have a question about a promotion.
I have a question about my fare.
Trip issues or feedback
I left something behind.
Share an issue or feedback regarding your ride.
Membership & Account Options
Manage your Alto Membership and Account
Upgrade to an Annual or Family Membership
Manage my Family Plan
App Troubleshooting
Common App Errors
Other
Legal and privacy
Safety
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Help Center
Other
Booking rides with Alto
I need to book a ride on-demand.
I need to preschedule a ride for later.
How do I apply my promo code?
I'm having trouble signing up.
My app won't let me book.
Why should I become a Member?
Can I ride as a Guest?
Fare and Promo Questions
I have a question about a promotion.
I have a question about my fare.
Trip issues or feedback
I left something behind.
Share an issue or feedback regarding your ride.
Membership & Account Options
Manage your Alto Membership and Account
Upgrade to an Annual or Family Membership
Manage my Family Plan
App Troubleshooting
Common App Errors
Other
Legal and privacy
Safety
Other
Other questions or issues
Legal and privacy
Alto's Terms and Conditions & Privacy Policy
Age requirements to ride Alto
Video Recordings in Car
Safety
Covid-19 Protocols
