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Fare and Promo Questions
I have a question about a promotion.
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I left something behind.
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Booking rides with Alto
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Help Center
Other
Membership & Account Options
Manage your Alto Membership and Account
Upgrade to an Annual or Family Membership
Manage my Family Plan
Fare and Promo Questions
I have a question about a promotion.
I have a question about my fare.
Receipts
Trip issues or feedback
I left something behind.
Share an issue or feedback regarding your ride.
Booking rides with Alto
I need to book a ride on-demand.
I need to preschedule a ride for later.
How do I apply my promo code?
I'm having trouble signing up.
My app won't let me book.
Why should I become a Member?
Can I ride as a Guest?
App Troubleshooting
Common App Errors
Other
Legal and privacy
Other
Other questions or issues
Still have questions?
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Alto's Terms and Conditions & Privacy Policy
Age requirements to ride Alto
Video Recordings in Car
