Booking rides with Alto
Fare and Promo Questions
Trip issues or feedback
Membership & Account Options
I need to change the time of my prescheduled ride.
To change the time of a prescheduled ride, cancel and rebook your ride more than one hour in advance.
To cancel and rebook:
1. Tap Profile then Prescheduled Rides to view your prescheduled rides
2. Tap a ride to cancel the booking
2. Tap back to the Ride screen to preschedule your ride for the new desired time.
Please note your quoted rate may change when rebooking a prescheduled ride.