- Help Center
- Booking rides with Alto
- I need to preschedule a ride for later.
I need to cancel my prescheduled booking.
To cancel a prescheduled ride tap Profile then Prescheduled Rides. Tap a ride to cancel.
You can cancel a prescheduled ride in your Alto app free of charge up to one hour before your scheduled pick up time. After that, you will be subject to cancelation fees up to $35.