1. Help Center
  2. Booking rides with Alto
  3. I need to preschedule a ride for later.

I need to cancel my prescheduled booking.

To cancel a prescheduled ride tap Profile then Prescheduled Rides. Tap a ride to cancel. 

You can cancel a prescheduled ride in your Alto app free of charge up to one hour before your scheduled pick up time. After that, you will be subject to cancelation fees up to $35.