Booking rides with Alto
Fare and Promo Questions
Trip issues or feedback
Membership & Account Options
Why won’t the app let me preschedule my ride?
Prescheduled rides are available for Alto Members only.
To become a Member and unlock prescheduling:
1. Tap Profile then Become A Member to check your Membership status.
2. Tap Become a Member to activate your free trial and begin prescheduling rides. The clock icon will now appear next to the Book button.